When you buy our products/services, Due to the nature of business, NCube Technology do not offer any money back policy. If you are, for any reason, not entirely happy with your purchase, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of SEO services, the payment plan is made easy for the customer to make next month payments after reviewing the work/performance of the previous work. Due to the nature of the business, any SEO company including NCube Technology cannot offer guarantee of rankings/traffic/sales. By making the next payment/paying for a new project, you are agreeing that you are satisfied with the services delivered till now.
1. STANDARD TERMS AND CONDITIONS
These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by NCUBE TECHNOLOGY for its clients.
2. OUR FEES AND DEPOSITS
A 100% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work.We reserve the right not to commence any work until the deposit has been paid in full.
3. SUPPLY OF MATERIALS
You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged.
5. PROJECT DELAYS AND CLIENT LIABILITY
Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.
6. APPROVAL OF WORK
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.
7. REJECTED WORK
If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.
9. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications.
You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.
11. RECURRING CHARGES
By applying for recurring payments, Member accepts these terms and conditions authorizing NCUBE TECHNOLOGY to charge the credit card or debit the debit card account that Member has specified each month, each quarter, and/or each year in the amount of the balance due as part of Member’s NCUBE TECHNOLOGY membership. Member agrees that the payment card specified by Member for automatic bill payments to NCUBE TECHNOLOGY is, and will continue to be, an account that Member owns, and that Member will maintain sufficient availability under Member’s credit card limit, or sufficient funds in the account linked to Member’s debit card, as applicable, to pay Member’s NCUBE TECHNOLOGY bill. The automatic charge to Member’s credit card or debit to Member’s debit card account will occur on or after the first day of the applicable month. Once the payment has been processed, Member will receive an electronic (email) notification that payment has been applied to Member’s card for the sum of Member’s partial membership dues from the NCUBE TECHNOLOGY’s finance department.
These terms and conditions will constitute Member’s copy of Member’s recurring payment authorization to NCUBE TECHNOLOGY. Member should print and retain a copy of this recurring payment authorization for Member
We don’t take advance payment we only charge after the work is done.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.